Years in the field
Clients served
Certified engineers & technicians
Emergency response
What we do
One provider for every building system
From chillers and switchgear to fire pumps and building management systems — a single accountable team for installation, maintenance, and 24/7 emergency response.
The platform
One portal, from the first request to the final riyal
Every ticket, quotation, completion report and invoice lives in one place — visible to the client, the technician and finance at the same time.
Technicians work from their phone
Check in on site, capture photos, log parts and labour, and collect the client signature — in Arabic or English.
Approvals with an audit trail
Clients approve quotations and completion reports in the portal. Every sensitive action is written to an immutable log.
VAT invoicing, paid online
Invoices are issued in SAR with 15% VAT and paid by mada or card, then reconciled straight back to the ticket.
Reporting that writes itself
Live views of ticket volume, technician performance, and revenue by service line — drawn from the work as it happens.
How it works
From ticket to technician to payment
A transparent eight-step journey you can follow at every stage.
1
Submit a request
Tell us the problem in minutes, online or by phone.
2
We assign a technician
Our team dispatches the right specialist for the trade.
3
On-site diagnosis
The technician inspects and diagnoses on site.
4
Transparent quotation
Receive a clear quote to approve, revise, or decline.
5
Work carried out
Approved work is completed by certified technicians.
6
Completion & sign-off
Review the completion report and sign off online.
7
Invoice in SAR
A VAT-compliant invoice is issued in SAR.
8
Pay online
Pay securely and track everything in your portal.
Investors
Put capital behind contracts that are already signed
PrimeLynx runs HVAC and technical services for operators across the Kingdom. When a contract is won and its scope is fixed, we open part of it to outside capital — and you read the same numbers we do.
Talk to our team- Capital matched to signed contracts, never to a blind pool.
- Scope, margin and timeline on the table before you commit.
- Delivery and settlement tracked in the same system that does the work.
Ready to get your systems serviced?
Submit a request in minutes and track it from ticket to payment.